Privacy Policy

Privacy Law Compliance at OpenTelemed Services LLC: A Commitment to Security and Ethics

OpenTelemed Services LLC, though an independent entity, is an initiative fueled by a collective of healthcare professionals dedicated to ensuring stringent adherence to privacy laws. Recognizing the complex regulatory landscape, OpenTelemed aligns its operations with a myriad of nationwide U.S. codes and conducts.


U.S. Federal Laws: A Comprehensive Framework

OpenTelemed abides by a comprehensive set of U.S. federal laws, including but not limited to the U.S. Privacy Act of 1974, 21st Century Cures Act, MACRA, HITECH Act, Children’s Online Privacy Protection Act (COPPA), FDASIA, HIPAA, and the Affordable Care Act. This commitment extends to compliance with specific sections of the Federal Trade Commission Act, the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, and the Health Information Technology for Economic and Clinical Health Act (HITECH Act), ensuring the highest standards of data protection and privacy.


HIPAA Compliance: Safeguarding Healthcare Data

OpenTelemed strictly adheres to the Health Insurance Portability and Accountability Act (HIPAA), including the Privacy Rule (45 CFR §§ 160, 164(A), 164(E)) and the Security Rule (45 CFR §§ 160, 164(A), 164(C)). This commitment guarantees the confidentiality and integrity of healthcare data, maintaining the trust and security of patient information in the telehealth services provided.


Additional Federal Laws: Covering a Spectrum of Areas

Beyond healthcare-specific regulations, OpenTelemed complies with an array of federal laws such as COPPA, FERPA, Electronic Communications Privacy Act, Telephone Consumer Protection Act, and CAN-SPAM Act. This approach ensures that the platform meets the diverse legal requirements associated with telecommunications, electronic communications, and online privacy.

State Laws: Addressing Regional Nuances

OpenTelemed recognizes the diversity of state laws and complies with state-specific regulations. Examples include adherence to New York State Department of Financial Services Cybersecurity Requirements, the Illinois Biometric Information Privacy Act, and the California Consumer Privacy Act of 2018. By aligning with these laws, OpenTelemed ensures a nuanced and tailored approach to privacy across different regions.

FTC Oversight and Ethical Standards: Upholding Integrity

OpenTelemed acknowledges the authority of the Federal Trade Commission (FTC) under Section 5 of the FTC Act and abides by related acts such as the Fair Credit Reporting Act and the Gramm-Leach-Bliley Act. This commitment reflects a dedication to maintaining the highest standards of consumer protection, ethical business practices, and data security.

Healthcare Compliance and Anti-Fraud Measures: Integrity in Practice

In addition to privacy laws, OpenTelemed ensures adherence to healthcare compliance laws, including the False Claims Act, Anti-Kickback Statute, Physician Self-Referral Law, Exclusion Statute, and Civil Monetary Penalties Law. This commitment underscores OpenTelemed’s dedication to upholding integrity in healthcare services.

State-Specific Regulations: Tailoring Privacy Measures

Acknowledging the nuances of state laws, OpenTelemed adheres to specific state regulations such as the Stop Hacks and Improve Electronic Data Security Act (SHIELD Act) in New York and the Illinois Biometric Information Privacy Act, ensuring that privacy measures are tailored to regional requirements.

External Link Endorsement Disclaimer – Links and Pop-Up Advertisements  

Our website links to federal agencies and, in some cases, to private organizations. You are subject to those sites’ privacy policies when you leave our site.

Reference in this website to any specific commercial product, process, service, manufacturer, or company is not an endorsement or recommendation by the U.S. Government or the U.S. Department of Health and Human Services (HHS). HHS is not responsible for the contents of other websites.

When visiting our website, your browser may also produce pop-up advertisements. These advertisements were most likely produced by other websites you visited or third-party software on your computer. HHS does not endorse or recommend products or services for which you may see a pop-up advertisement while visiting our site.

Information Disclaimer

This information on this website is only intended to be general summary information for public use. This information does not replace written law or regulations, nor does it replace professional medical advice, diagnosis, or treatment. If you have questions about a medical condition, always seek the advice of a doctor or other qualified health professional.

Information Security

This site is maintained by the U.S. Government and is protected by various provisions of Title 18, U.S. Code. Violations of Title 18 are subject to criminal prosecution in federal court.

To keep our site secure and to ensure that this service remains available to all users, we use software programs to monitor traffic and identify unauthorized attempts to upload or change information, or otherwise cause damage. In the event of authorized law enforcement investigations, and in accordance with any required legal process, information from these sources may be used to help identify an individual.

Image Disclaimer

Many of the images used on this website are licensed stock photography images that feature model(s). The models have no affiliation with the Department of Health and Human Services (HHS) and are for illustrative purposes only. The stock photos are not in the public domain and may not be utilized by others under the HHS license.

In conclusion, OpenTelemed Services LLC stands as a beacon of privacy and compliance in the complex regulatory landscape. By meticulously navigating federal and state laws, the platform guarantees users a secure, ethical, and privacy-conscious telehealth experience. For inquiries, 

contact OpenTelemed Services LLC at 

(833) 948-2009 or 

via email at 

Mail us at 1001 S. Main St., Kalispell, MT 59901.